When orders are coming in from Etsy, Shopify, and your own website at the same time, a spreadsheet stops keeping up. Craftybase pulls every order into one place, links it to your stock, and shows you the real profit on each sale — automatically.
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When an order comes in, you need to know two things instantly: do you have the stock to fill it, and what did it actually cost you to make? Craftybase answers both, without you having to check two different spreadsheets.
Orders import automatically from your sales channels. Stock decreases as they're filled. And every sale shows you a real profit breakdown that includes your material costs, not just revenue minus shipping.
Order tracking across every channel
Stock decreases automatically
Profit breakdown per order
Customer history in one place
Ready to stop manually tracking orders?
14-day free trial. No credit card needed. Takes about 15 minutes to connect your first sales channel.
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Craftybase has helped track my customer orders, how much they cost and how much they cost me to make them, keeping me on top of my orders which is so important to my little business.
Craftybase is order tracking and inventory software built specifically for makers who manufacture products from raw materials and sell across multiple channels.
It works well for:
Craftybase is not designed for pure resellers (businesses that buy and resell without manufacturing), service businesses, or large manufacturers with 50+ employees who need enterprise ERP.
Learn more about multi-channel inventory sync or packing slip generation as part of your order workflow.
Order tracking software for small businesses is a tool that centralises incoming orders from your sales channels, tracks their status through to fulfilment, and automatically adjusts your stock levels as orders are completed. For handmade businesses, Craftybase goes further — it links each order to the actual cost of making that product, so you can see the real profit on every sale, not just the revenue.
Craftybase connects directly to Etsy and Shopify (plus WooCommerce, Amazon, Wix, and more) and imports your orders automatically on a regular sync schedule. Once an order imports, it appears in your Craftybase order list alongside orders from any other channel. Your product stock decreases automatically when orders are marked as fulfilled. You don't need to manually enter any order data or copy-paste between platforms.
The best system for a handmade business connects order tracking directly to your inventory and cost tracking — not just a list of customer names and order numbers. A spreadsheet works when you're selling a handful of products on one channel. Once you're managing materials, recipes, multiple channels, and want to see profitability per order, you need something that links all of those pieces together. Craftybase is built specifically for this workflow, unlike generic order management tools designed for resellers.
Yes. You can manually create orders in Craftybase for custom work, commissions, and wholesale orders that don't come through a connected sales channel. These sit alongside your automatically imported orders and can be linked to customers, products, and costs the same way. This is useful for makers who take direct custom orders via DM, email, or in person at craft markets.
Significantly. Because Craftybase links your orders to your actual material costs, it can calculate your Cost of Goods Sold (COGS) across all sales channels automatically. At tax time, you can run a COGS report covering any date range and export the numbers your accountant needs for Schedule C. Discounts, shipping charges, and sales tax are all itemised on each order, so there's nothing to reconstruct manually at the end of the year.
14 days free. No credit card required. Connect your first sales channel in minutes.
